Refund policy


Refund and Return Policy for Leecooper.pk

At Leecooper.pk, we strive to ensure our customers are completely satisfied with their purchase. If for any reason you are not happy with your sunglasses, we are here to help.

Returns

  1. Eligibility:
    • You have 30 days from the date of purchase to return an item.
    • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  2. Return Process:
    • To initiate a return, please contact our customer service at theshopsinc@gmail.com or call us at 0305-1073444 with your order number and reason for return.
    • Once your return request is approved, you will receive instructions on how and where to send your package.

Refunds

  1. Inspection:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
  2. Non-Refundable Items:
    • Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
  3. Late or Missing Refunds:
    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company; it may take some time before your refund is officially posted.
    • Next, contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund yet, please contact us at theshopsinc@gmail.com or call us at 0305-1073444.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at theshopsinc@gmail.com or call us at 0305-1073444.